Privacy Policy

Effective Date: 2026

Hypnotherapy Lily Anderson is committed to protecting and respecting your privacy. This policy explains how your personal information is collected, used, and stored in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who I Am

I am Lily Anderson, a counsellor and clinical hypnotherapist. I am registered with the General Hypnotherapy Register and fully insured.

If you have any questions about this policy or your data, please contact:
Email: lilyandersonneyra0@gmail.com

2. What Information I Collect

I may collect and process the following personal data:

Name and contact details (email, phone number)
Information you provide through contact forms or email enquiries
Basic website usage data (via cookies or analytics tools)

If you become a client, I may also collect relevant information to support your sessions. This will always be handled confidentially and securely.

3. How Your Information Is Used

Your information is used to:

Respond to enquiries
Arrange and manage appointments
Provide hypnotherapy services
Maintain records where required for professional practice

Your data will never be sold or shared for marketing purposes.

4. Lawful Basis for Processing

I process your personal data based on:

Your consent (when you contact me)
Legitimate interests (to respond to enquiries and provide services)
Legal obligations (where required for record keeping)

5. Confidentiality

All client information is treated as strictly confidential. As a professional practitioner, I follow ethical guidelines to ensure your privacy and safety.

6. Data Storage and Security

Your data is stored securely and only kept for as long as necessary. Reasonable steps are taken to protect your information from loss, misuse, or unauthorised access.

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time

To exercise these rights, please contact me using the details above.

8. Cookies

This website may use cookies to improve user experience and analyse website traffic. You can control cookie settings through your browser.

9. Third-Party Services

This website may be hosted on platforms such as Wix, which may process data on my behalf. These providers comply with relevant data protection regulations.

10. Changes to This Policy

This privacy policy may be updated from time to time. Any changes will be posted on this page.